Privacy policy
What kind of information is collected?
We receive, collect and store all information that you enter on our website or that you provide to us in any other way.In addition, we collect the IP address that was used to connect your device to the Internet; Registration, email address; Password; Computer and connection information and purchase history.Software tools may be used to measure and collect session information, including the time it takes to build a website (page response time), the length of time visitors spend on particular pages, page interaction information, and methods used to retrieve the page .We also collect personally identifiable information (including name, email, password, communication); Payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profiles.
How is information collected?
When you conduct a transaction on our website, we collect the personal data that you provide to us, such as your name, address and email address.Your personal data will only be used for the reasons mentioned above.
Why is such information collected?
We collect this non-personal and personal data for the following purposes:
To provide and operate the Services;
To provide our users with ongoing customer service and technical support;
To contact our visitors and users with general or personalized information and promotional messages relating to the service;
To create aggregated statistical data and other aggregated and / or inferred non-personal information that we or our business partners can use to provide and improve our services;
To comply with applicable laws and regulations.
How is personal data stored, used and shared?
Our company is hosted on the Shopify platform.Shopify provides us with the online platform through which we can sell our products and services to you.Your data can be stored through Shopify's data store, databases, and general Shopify applications.You save your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify and used by our companies (including PayPal) comply with the standards of PCI-DSS, which are administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help to ensure the secure handling of credit card information by our online shop and its service provider.
How do you communicate with website visitors?
We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, provide your opinion through surveys, or when necessary to contact you to enforce our user agreement, applicable national laws, and any agreements we have with you.For these purposes we can contact you by email, telephone, SMS or post.
How are cookies and other tracking tools used?
The cookies are processed in accordance with the guidelines of the GDPR (General Data Protection Regulation) of the European Union. According to the US Department of Commerce, this website is approved by the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework with regard to the collection, use and retention of personal information that is transferred from the European Union and Switzerland to the USA and is therefore subject to the Privacy Shield.
You can decide on the category of cookies (essential or performance cookies) that you want to save and you can revoke your decision at any time.Essential cookies are used to ensure that the website can function correctly (e.g. shopping cart).Performance cookies are used to improve the services and quality of the website, for example by storing data about the pages you have visited.
How can website visitors withdraw their consent?
If you do not want us to process your data any further, please contact us at info@seifenmeisterei.ch with subject "data protection".
Update the privacy policy
We reserve the right to change this data protection declaration at any time, so please check it regularly.Changes and clarifications will take effect immediately after they are posted on the website.If we make material changes to this policy, we will notify you of those changes here.This means that you know what information, how we use it and under what circumstances we may use and / or publish it.
Questions and your contact details
If you would like to view, correct, change or delete the personal data that we have about you, you can contact us at info@seifenmeisterei.ch to contact.